JLR production ground to a halt late on August 31 as a result of a “cyber incident”, and it still has yet to resume.
The corporate has confirmed production of its vehicles will remain paused until September 24, 2025. It initially announced the production pause on September 2 on its website, confirming it took immediate motion to mitigate the impact of the cyber attack by shutting down its systems.
On the time, it said there was no evidence any customer data had been stolen, and that only its retail and production activities had been “severely disrupted”.
Now, it has confirmed some data has been affected, though it hasn’t specified what kind.
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“Since we became aware of the cyber incident, now we have been working across the clock, alongside third-party cybersecurity specialists, to restart our global applications in a controlled and secure manner,” said a JLR Australia spokesperson.
“Because of this of our ongoing investigation, we now imagine that some data has been affected, and we’re informing the relevant regulators. Our forensic investigation continues at pace, and we’ll contact anyone as appropriate if we discover that their data has been impacted.
“We’re very sorry for the continued disruption this incident is causing, and we’ll proceed to update because the investigation progresses.”
JLR was forced to pause production at 4 plants within the UK – Halewood, Solihull, Wolverhampton and Castle Bromwich – in addition to production facilities in Slovakia, China and India.
The shutdown affects not only vehicle production facilities, but in addition those which produce parts, which could have a ripple effect on existing customers who require servicing and repairs.
It’s unclear when production will resume.
Per Automotive News Europe, the hack has been claimed by a gaggle calling themselves Scattered Lapsus$ Hunters, and JLR has lost track of about 40,000 cars built before the incident – something the corporate denies.
Because of this of the operational shutdown, JLR has told a lot of its 33,000 staff members within the UK to remain at home, and is getting help from the British government’s cyber security department.
The shutdown has naturally affected suppliers too, with one telling the BBC that his company has laid off 40 people, or nearly half of its workforce.
This Article First Appeared At www.carexpert.com.au
