Author: Aimee Turner

DS Durham has dominated this 12 months’s DS Prestige Awards, taking home three top honours: Retailer of the Yr, Most Improved Retailer, and the Marketing Award. The awards ceremony, held at Fawsley Hall in Northamptonshire, celebrated the achievements of DS Automobiles’ highest-performing retailers. DS Durham, a part of the Croxdale Group, was recognised for its strong performance in each recent and used automobile sales, entrepreneurial approach, and consistent delivery of premium customer support. Judges highlighted the dealership’s proactive local marketing, including collaboration with a neighborhood agency to evaluate campaign effectiveness alongside national initiatives. Jules Tilstone, managing director of DS Automobiles…

TekCor4, originally a UK-based aftersales marketing firm and later, as Polk, a part of several conglomerates, is independent again under recent ownership and is targeted on supporting dealer groups with predictive aftersales marketing and automating demand generation. AM spent five minutes with its chief customer officer John Holdcroft. TekCor4 will probably be a well-recognized name to some, but many still associate the business with the name Polk. Are you able to talk us through what’s modified? We began small about 30 years ago within the UK by entrepreneurs, and after about 12 years as an independent business, it was purchased by…

– Recall adds pressure on dealers as hundreds of homeowners remain unable to drive- Citroën extends rare ‘stop-drive’ motion amid ongoing airbag safety concerns- Over two-thirds of C3 and DS3 models now roadworthy with substitute airbags – Recall adds pressure on dealers as hundreds of homeowners remain unable to drive – Citroën extends rare ‘stop-drive’ motion amid ongoing airbag safety concerns – Over two-thirds of C3 and DS3 models now roadworthy with substitute airbags Citroën is extending its urgent ‘stop-drive’ recall to incorporate C4, DS4, and DS5 models, affecting nearly 10,000 additional vehicles as a result of concerns over faulty…

A petroleum Vauxhall Corsa under one 12 months old is currently the fastest-selling used automobile, taking a median of just 15 days to sell up to now in August, based on Auto Trader. Overall, used cars are selling in 29 days on average – matching July’s pace and at some point faster than the identical month last 12 months – an indication of a strong and resilient market. Electric vehicles (EVs) are increasingly dominating the fastest-selling charts, accounting for half of the highest 10 cars and emerging because the quickest-selling fuel type overall. The typical used EV is now selling…

– Stranded and out of pocket: Citroën owners speak out as stop-drive recall leaves them without transport or support- £10,000 spent, 200 calls unanswered: Which? slams Stellantis for “shameful” handling of dangerous airbag fault- Government urged to act: Consumer watchdog demands urgent reforms to guard drivers from future recall chaos – Stranded and out of pocket: Citroën owners speak out as stop-drive recall leaves them without transport or support – £10,000 spent, 200 calls unanswered: Which? slams Stellantis for “shameful” handling of dangerous airbag fault – Government urged to act: Consumer watchdog demands urgent reforms to guard drivers from future…

The used automotive market is showing clear signs of renewed strength and resilience, in response to fresh data from AutoTrader, signalling a positive trajectory because the sector heads into the second half of the yr. Buoyed by robust consumer confidence, stable prices, and fast turnover, July marked a big turning point, with each supply and demand dynamics aligning to create a healthy and competitive market environment. Based on around 800,000 retail market pricing observations, the typical price of a used automotive in July was £16,786 – flat on each a month-on-month and year-on-year basis. This marks the fourth consecutive month…

Friday’s Supreme Court ruling on the Johnson v FirstRand motor finance case is already impacting live lending decisions and industry practices, in response to James Tew, CEO of iVendi. While much of the main focus has been on how the judgment will influence redress for historic deals, Tew said its implications must even be considered by way of present and future lending behaviour. “There may be rightly much attention being paid to how the Johnson decision will play out through the FCA’s consultation on older lending,” he said. “Nonetheless, it’s necessary to recognise its implications also have to be applied to…

Carwow has expanded its platform to permit retailers to advertise each recent and used vans, industrial 4x4s, pick-ups, and other light industrial vehicles (LCVs). Retailers have been in a position to source used vans via Carwow’s day by day online auctions since October 2023. Now, in response to growing demand from each buyers and sellers, Carwow is enhancing its LCV offering by introducing promoting capabilities for brand spanking new and used vans across its platforms. Buyers will give you the chance to configure and order recent vans using Carwow’s configurator, while stock can be searchable through the present Carwow and…

Dealers and OEMs require a greater process to provide consumers confidence when a security recall arises like Citroen’s latest, argues Pete Gillett, founding father of Marketpoint Recall. A stop-drive order isn’t a recall as usual. It’s the loudest alarm an automotive regulator can ring. That’s exactly what happened last month, when the French Transport Ministry issued an urgent warning for around 441,000 Citroën C3 and DS3 vehicles with Takata airbags linked to injuries and a minimum of one fatality. The message to owners was blunt: Park your automobile, now. Don’t drive it. Don’t delay. The danger is real. But as daring…

Social media has emerged as the largest red flag for automotive buyers anxious about scams, with over a 3rd of consumers (34%) naming it the most definitely place to be targeted, in accordance with recent research from Close Brothers Motor Finance. Private sales (15%), online auctions (14%), and classified ads (8%) also set alarm bells ringing. In contrast, traditional players fare much better in public trust – just 4% suspect dealerships, and only 3% fear finance providers might be a scam risk. However the threat is real. Fourteen percent of drivers say they or someone they know has fallen victim…