Parking in Los Angeles is a well known hassle, but imagine being charged nearly $8,000 by an automatic machine that wrongfully showed that you just were parked there for 3 years. That is what happened to Cate Daniels last Friday after a 45-minute visit to Glendale Memorial Hospital in LA County. The hospital parking structure’s automated machine charged Cate Daniels $7,829 after a visit that did not even last an hour. The receipt claimed that Daniels first parked within the structure in 2022, and when she tried correcting the difficulty, she said a parking attendant accused her of parking there for weeks and would not treatment the issue.
Daniels was visiting Glendale Memorial Hospital last Friday for a cancer screening, which is unpleasant enough without an $8,000 parking charge. She told KCAL News, “Two different people have said things like this occur in that lot. Makes me think I’m not the just one this has happened to.”
The parking company accepted fault, nevertheless it took per week and a number of hassle to receive a refund
Daniels reportedly tried reasoning with a parking attendant after she saw the charge on her receipt, and recorded the interaction where the attendant refused to just accept her explanation of the difficulty. Since she didn’t receive the assistance that she needed to resolve the absurdly expensive charge, Daniels decided to succeed in out to news stations to publicize the difficulty.
Once the news story ran on Tuesday night, someone on the hospital reached out and asked her to return in order that they could issue her a refund. A hospital spokesperson told KCAL News, “the error, stemming from a pc malfunction inside the parking system, incorrectly charged the person for an prolonged period. We immediately acknowledged the error and started the strategy of crediting the charge back.”
The hospital apologized for the incident, and the parking contractor, Parking Company of America, acknowledges that the charge never must have taken place. The corporate also plans to exchange the faulty parking machine.
This Article First Appeared At www.jalopnik.com
