GM has paused sales of the 2024 Chevrolet Blazer EV over “software quality issues,” the corporate announced late Friday.
“We’re aware that a limited variety of Blazer EV owners have experienced some software quality issues,” said the corporate in an official response provided to Green Automobile Reports.
“To make sure our customers have an excellent experience with their vehicle, we’re temporarily pausing sales of Blazer EVs,” the GM statement added. “Our team is working quickly to roll out a fix, and owners can be contacted with further information on the best way to schedule their update. We apologize for the inconvenience.”
The proactive pause comes after several incidents this past week, each on social media and traditional auto-review sources, have highlighted a spread of software errors in early-delivery versions of the Blazer EV—a few of them appearing to get in the best way of usability.
2024 Chevrolet Blazer EV RS
Considered one of them, experienced by InsideEVs on a road trip, saw several infotainment glitches followed by various error lights signaling faults, with the vehicle rendered capable only of barely fast-charging at a home-charging rate. And a 2024 Blazer EV bought by Edmunds for its long-term fleet recently showed an identical overload of errors, with 23 different fault codes, after the infotainment “melted down” and power windows wouldn’t operate.
A fast search of Reddit and several other other forums found that while there is perhaps a comparatively low variety of vehicles delivered to date, these will not be isolated incidents.
GM emphasizes that these software issues will not be safety-related or related either to its Ultium EV propulsion suite or to Google built-in. Thus, it’s not a security recall, and in all incidents the vehicles have been drivable, with safety systems still operable—if drivers are willing to look past the stream of errors and blank infotainment screens.
Green Automobile Reports experienced one such glitch that is perhaps related to those reported issues. On one (but not each) of the Blazer EVs driven as a part of a 2024 Chevy Blazer review, toggling one-pedal driving would cause the screen to momentarily go blank and unresponsive, with a faucet of the upper app tray eventually bringing normal operation back.
2024 Chevrolet Blazer EV
Chevrolet told media in attendance on the recent Blazer EV event that this model is able to over-the-air updates for all vehicle systems, so even a serious update won’t require a visit back to the dealership.
GM didn’t have updated sales numbers for the Blazer EV, which is the primary of GM’s Ultium EVs to be made in Mexico, however it underscored that “the problem affects only a limited group of consumers.” Deliveries have been happening over the past several weeks and totals through the quarter and month are expected from the corporate the primary week of January.
With deliveries on hold, some buyers may additionally have missed a window of opportunity. GM last week confirmed that on account of last-minute sourcing rules imposed by the Biden administration, most of its recent electric vehicles, including the Blazer EV, will lose their tax-credit eligibility in January—although they’ll earn it back later within the yr.
This Article First Appeared At www.greencarreports.com
