Ford Pro CEO Ted Cannis to Retire After 35 Years With the Company – Operations

Ford Motor Company announced that Ted Cannis, CEO of Ford Pro and Ford Customer Service Division, has elected to retire after an achieved 35-year profession with the corporate at the top of September 2024. 

Cannis began his profession in finance in 1989 and went on to serve in leadership positions in Venezuela, Argentina, Turkey, and Russia. From 2017 to 2020, he served as global director of Battery Electric Vehicles, leading Team Edison. This team developed the award-winning Mustang Mach-E and was involved in developing the F-150 Lightning and E-Transit.

Cannis has led Ford Pro since its formation in 2021 and helped construct it right into a high-growth, customer-focused business. Since 2023, Cannis has also led the Ford Customer Service Division (FCSD), which handles global parts, services, accessories, and vehicle customization for Ford dealers and customers worldwide.

“It has been essentially the most thrilling and rewarding chapter of my profession to steer Ford Pro and FCSD,” Cannis said. “Ford Pro is a profitably growing business with unmatched scale, talent, and one of the best dealers and upfitters — all to serve the people and businesses who keep our economy and communities humming. I can not wait to observe Ford Pro and FCSD proceed to innovate and grow.”

Future Outlook and Following Leadership Changes

“Ted’s energy and keenness for purchasers has been instrumental in constructing Ford Pro right into a business that is tracking towards $70 billion in revenue this yr — a Fortune 100-size company in its own right,” Jim Farley, Ford president and CEO, said.  

“Ford Pro has the widest and most flexible industrial vehicle lineup, an industry-leading service network including our dealerships and upfitter partnerships, and a pointy give attention to lowering the overall cost of ownership and increasing uptime for purchasers. Ford Pro is now poised to turn into a real, technology-driven growth business — evidenced by the 600,000 paid subscriptions within the second quarter — and a greater competitive advantage for Ford and our customers,” Farley continued.

Farley added that FCSD is one other Ford stronghold with a major opportunity to rework for growth by going after an estimated $100 billion-plus profit pool for maintenance, repair, parts, and other services that currently escape the dealer network.

Ford said Andrew Frick, president of Ford Blue, may even lead Ford Pro on an interim basis until the corporate publicizes a brand new leader. 

Daniel Justo was appointed vp of FCSD, and an organization officer, effective Oct. 1. Justo is currently a chief financial officer of Ford Blue and was previously president of Ford South America. In his recent role leading FCSD globally, he’ll report back to Frick.

“Our customers — from industrial fleets to individual drivers — depend on us for the parts and services that keep their vehicles running easily and looking out great,” Justo said. 

“That is why we’re committed to delivering a service experience that is as reliable, dependable, and modern because the vehicles themselves. I’m excited to work with our FCSD team and our dealers to make it easier than ever for our customers to schedule their service, find the proper parts and accessories, get them quickly, and revel in the peace of mind that comes with knowing they’re getting one of the best possible service. Constructing this trust and loyalty is central to our Ford+ value creation plan,” Justo added.

Stay tuned to Automotive Fleet for more updates on Ford’s leadership changes and the way they could impact the industrial fleet world.